Kimi Paid Services Agreement

Effective Date: August 4, 2026 Update Date: July 28, 2026

Welcome to the “Kimi” Paid Services. Before using the Services, please make sure to read carefully and fully understand this Agreement, in particular the provisions that exempt or limit our liability, or exclude or restrict your rights, and that materially affect your interests. Such provisions will be specifically brought to your attention in bold or other forms, and we encourage you to read them closely.

The Kimi Paid Services Agreement (“this Agreement”) applies to the scenarios in which Beijing Moonshot Technology Co., Ltd. and its affiliates (“we” or “Moonshot”) provide you with Kimi's membership, subscription, and related value-added features and services (“Paid Services” or “the Services”). This Agreement is a supplement to the Kimi Terms of Services and the Kimi Privacy Policy, and together with the foregoing documents forms a unified whole with respect to matters concerning the Paid Services. In the event of any inconsistency between this Agreement and the foregoing documents, this Agreement shall prevail with respect to matters concerning the Paid Services.

By checking/clicking to confirm on the page, paying fees, activating, or actually using the Paid Services, you are deemed to have read, understood, and agreed to be bound by this Agreement and all service agreements and rules. If you activate or use the Services on behalf of an enterprise or other organization, you represent that you have obtained full authorization and that such organization will be bound by this Agreement.

We will revise this Agreement in response to changes in laws and regulations, regulatory requirements, or operational needs. Where material changes are involved (for example, substantial adjustments to pricing mechanisms, Auto-Renewal rules, or core functions or rights and obligations), we will notify you in a relatively prominent manner. For updates that do not diminish your rights, after the update takes effect, your continued use of the Services will be deemed as your having fully read and agreed to the updated content; if you do not agree, please stop using the Services and cancel your subscription promptly before the update takes effect. For adjustments that may have a materially adverse effect on you, such as price increases or changes to Auto-Renewal rules or cancellation/refund rules, we will provide you with options to cancel Auto-Renewal, stop renewal, cancel your subscription, or other legally feasible paths.

Minors under 18 years of age, or users who are persons without or with limited capacity for civil conduct due to intellectual or mental health conditions or other reasons, should read this Agreement accompanied by their statutory guardian, and may use or purchase the Services only with the guardian's express consent; where payment matters are involved, they should be handled by the guardian on the user's behalf or with the guardian's express consent. If you do not have the corresponding capacity for civil conduct, please do not activate or use the Services; otherwise, the consequences arising therefrom shall be borne by you and your guardian in accordance with the law.

1.1 Account Registration and Login

You must first register for or log in to “Kimi” and complete account verification as prompted on the page before you can purchase and use the Paid Services. To ensure the proper and secure use of the Services, you should ensure that the registration information you provide is true, accurate, complete, and kept up to date.

1.2 Payment Models

We support Paid Services such as membership subscriptions. Before purchasing, please read carefully this Agreement, the rules published on the product purchase interface, and the actual descriptions of service benefits in the relevant documents.

1.3 Activation Process

After you complete the corresponding operations in accordance with the actual product purchase interface and successfully pay the service fee, you may activate Paid Services such as Membership Services and obtain the corresponding paid benefits.

1.4 Validity Period and Scope of Benefits

The validity period of the paid benefits you obtain and the scope of the benefits included shall be subject to the descriptions on the product purchase interface and the relevant documents. Please fully understand the relevant descriptions before purchasing and properly retain the relevant receipts.

1.5 Marketing and Notifications

We may send you recommended content, user benefits, or promotional information related to the Paid Services through the mobile number bound to your account, in-app announcements, or other means. If you do not agree to receive such information, you may follow the disabling or unsubscribing instructions provided in the information at any time, and we will respect your choice and process it promptly.

2.1 Types of Benefits

We provide users with membership plans at different tiers. The specific membership benefits, applicable scope, and quota limits corresponding to each plan shall be subject to the actual display of service benefits on the product interface and in the benefit description documents at the time of your actual purchase; where a feature relies on external resources or third-party services, the actual availability shall prevail.

2.2 Content of Benefits

After you activate the Membership Services, within the validity period of the Membership Services, you may enjoy the corresponding membership benefits according to the plan you purchased. Membership Services provide more service content than basic services, typically including but not limited to model usage quotas, concurrent/multi-task capabilities, and other benefits updated from time to time to enhance the membership experience.

2.3 Trial Period

After activating a trial of paid Membership Services, you may cancel your subscription at any time. Cancellation does not affect the use of the benefits included in the paid membership trial service. At the end of the paid membership trial period, unless you have canceled your subscription, the system will, through the payment channel, automatically renew the subscription based on the membership subscription plan you selected when activating the paid membership trial.

2.4 Continuous Membership Subscription (Auto-Subscription)

We support continuous membership subscription and provide an Auto-Renewal function, including but not limited to continuous monthly and continuous annual subscriptions (as published on the page). By activating Auto-Renewal, you are deemed to authorize us to automatically deduct fees and renew at the published price for each renewal cycle, including authorizing us, when the renewal cycle for your purchased Paid Services is about to expire, to entrust the payment channel (such as Alipay or WeChat Pay) to automatically deduct the fee for the next billing cycle from your own top-up account or the third-party payment account bound to the user account that purchased the Paid Services (collectively, the “Payment Account”). For portions where the payment channel determines the deduction cycle at its own discretion based on actual circumstances, the actual deduction time shall prevail. Once the deduction is successful, we will automatically extend the usage period of your corresponding Paid Services. The Auto-Renewal service is activated only after you independently choose and separately confirm it; we will not set the Auto-Renewal option as pre-checked by default, nor will we set your choices in prior transactions as the default choice in subsequent independent transactions.

Please pay particular attention: (1) By selecting the Auto-Renewal service, you agree that the payment channel may deduct the service fee for the next billing cycle from your bound Payment Account without verifying information such as your user account password, Payment Account password, payment password, or SMS verification code. Such password-free deduction is performed by the payment channel in accordance with the payment agreement between it and you, and you may also disable this deduction function through the relevant payment channel at any time; (2) Unless you actively cancel your subscription, or we actively cancel the Auto-Renewal service, the Auto-Renewal service will automatically renew and deduct fees without limit on the number of times; (3) If your Payment Account balance is insufficient on the deduction date, we and the payment channel may retry the deduction after the deduction date in accordance with their deduction rules; (4) Once the Auto-Renewal deduction is successful, we will automatically extend the usage period of the corresponding Paid Services, with the extension period subject to the billing cycle agreed upon when you selected the Auto-Renewal service; if force majeure (such as network breakdown or other reasons) occurs before the expiry of the billing cycle and prevents normal deduction, the deduction date will be postponed until the deduction is successful; (5) You may conveniently cancel Auto-Renewal at any time before deduction via the path set out in Article 2, Section 9 of this Agreement.

2.5 Changes to Benefits

To improve the experience and refine the Services, we may update or optimize Membership Services, features, fee plans, upgrade/downgrade plans, and user benefits, which may involve taking offline or adjusting certain already-launched features/benefits. We will provide explanations following the principles of reasonableness and transparency. For material changes involving pricing, Core Benefits, or renewal rules, we will notify or remind you in advance in a prominent manner. If such changes have a materially adverse effect on Core Benefits that you have already purchased and that remain within their validity period, we will, in accordance with the announcement, provide substitute benefits of equal or greater value, reasonable compensation for the unperformed portion, or a cancellation/refund path (subject to the applicable announcement).

2.6 Adjustment to Subscription Plan

Due to product planning, service capabilities, or operational arrangements, we may split, merge, rename, or otherwise adjust subscription plans (collectively, “Plan Adjustment”). Where price changes, changes to Core Benefits, or changes to Auto-Renewal rules are involved, we will, before the adjustment takes effect, notify you in a prominent manner of the content of the adjustment, its effective time, the price, the difference in benefits, the impact on Auto-Renewal, and the paths available to you.

For services you have already purchased that remain within their validity period, the current-period Core Benefits shall, in principle, not be affected by plan splitting; if the relevant adjustment has a materially adverse effect on your purchased Core Benefits, we will provide a cancellation/refund path.

2.7 Validity Period of Benefits

Within the validity period of the Paid Services you have activated, the user account bound to that service is your membership account; you must log in to the membership account to use the membership benefits.

The validity period of the Membership Services shall be subject to the publication on the relevant page. Upon expiry of the validity period, if you do not renew or purchase other Membership Services, the membership account will revert to an ordinary account, and the corresponding membership benefits will terminate. Unless otherwise stated, quotas or benefits not fully used within the validity period due to your own reasons will be reset to zero upon expiry and will not be carried over, converted to cash, or exchanged; if, due to our reasons, you are unable to normally use the Core Benefits you have purchased within the validity period, we will provide, in accordance with the law, resolutions such as reissuance, extension, substitute benefits, reasonable compensation, or a refund for the unperformed portion.

2.8 Validity Period Inquiry

You may log in to your membership account to inquire about the paid benefit information you have activated (such as permissions, validity period, etc.). The common path (subject to the actual display on the page) is: [Home] - [Console] - [Subscription Management].

2.9 Changes to Membership Services

To enhance the user experience, in certain scenarios we support membership users in upgrading or switching membership plans based on their existing plan. Matters such as the types of membership plans that the platform supports updating, payment and price-difference rules, and the order in which membership benefits take effect shall be subject to the published content on the membership purchase page, the relevant operating guidelines, or the documentation at the time of your actual purchase. If a price difference, invoice issuance, or Auto-Renewal price adjustment arises from an upgrade or switch, the specific handling shall be subject to the page announcement or operating guidelines at that time.

2.10 Cancellation

You have the right to independently choose whether to cancel your currently selected Auto-Renewal service. If you successfully cancel, the Auto-Renewal service will no longer renew upon expiry, but this will not affect the currently valid benefits.

3.1 Explanation of Fee Adjustments

We may make reasonable adjustments to existing fee plans or service items (including but not limited to specific benefits, payment models, validity periods, complimentary benefits, etc.) based on market and business development, operational needs, and adjustments to rights and obligations, and will notify you in advance in a prominent manner through the product page, in-app messages, SMS, or announcements. Price adjustments take effect only from your next renewal or purchase cycle and do not affect the price and benefits of the services you have already purchased and paid for in the current period; if you do not agree to the adjusted price, you may cancel your subscription (cancel Auto-Renewal) before deduction via the path set out in Article 2, Section 9 of this Agreement, and your current-period benefits will not be affected. We will make reasonable efforts to protect your right to know and right to choose.

3.2 Price Explanation

Unless otherwise specifically stated, the descriptions of prices on the purchase page and in the relevant explanations serve as the basis for reasonable understanding and interpretation.

Price information may vary due to system delays or display uncertainty; the price on the order checkout page shall prevail. If you discover any anomaly, please contact customer service promptly, and we will verify and correct it.

3.3 Payment Methods

Please complete payment through the official payment channels designated by us. If you choose a non-official payment channel to make payment, it may result in payment failure and may also give rise to other losses or risks. If this causes damage to the interests of you or any third party, you shall handle it and bear the corresponding liability yourself, and we shall not bear any related liability. At the same time, we reserve the right to suspend some or all of your permissions, freeze your top-up balance, temporarily or permanently ban your account, and/or prohibit you from using the Paid Services at any time.

To assist us in processing functions such as transactions and refunds for the Paid Services, we may disclose necessary transaction information (such as order information, payment status, consumption status, etc.) to payment and transaction processors. Such processors include but are not limited to payment channel service providers and app store operators. When we cooperate with the above processors, such entities will access, process, or store the relevant information in accordance with our instructions and only in the course of performing their duties to us.

3.4 Refund and Transfer Policy

The Services are virtual services. Once a Paid Service is successfully purchased and activated, it is deemed to have been successfully consumed, and, except as otherwise provided by laws and regulations, it is non-refundable and non-transferable. Before purchasing the corresponding Paid Service, please make sure to verify the service and benefit information, price, usage period, and the relevant usage rules in this Agreement, and be careful to verify the user account information for which you are purchasing the service.

If you purchase a Paid Service through an app store channel (such as the Apple App Store) and apply for a refund, the refund application will be reviewed and processed by the app store operator in accordance with its rules. In this process, we may need to provide your consumption information (such as service usage and duration of use) to the app store operator at its request, in order to assist with the review. We provide the above information only to the extent necessary for processing the refund application.

4.1 Circumstances of Suspension or Termination

We have the right to suspend or terminate the provision of the corresponding Paid Services to you in any of the following circumstances regarding the Paid Services you have purchased: (1) you actively apply for suspension or termination, including but not limited to no longer renewing after the service expires or actively deregistering your user account; (2) you engage in conduct that violates laws and regulations, this Agreement, or any platform rules, or you abuse the Services; (3) due to force majeure events or change of circumstances such as national laws and regulations, administrative orders, or regulatory requirements, we need to suspend or terminate the corresponding Paid Services; (4) other circumstances of suspension or termination provided by laws and regulations or agreed in this Agreement.

4.2 Consequences of Suspension or Termination

When the foregoing circumstances result in the suspension or termination of the Paid Services, we have no obligation to continue providing the corresponding services to you, nor do we need to bear any other statutory obligations related to such services, and the fees you have already paid cannot be refunded. If your violation of law or breach of agreement causes us to suffer third-party claims, administrative penalties, or other losses, you shall compensate us for the losses and expenses arising therefrom.

5.1 Compliance with Platform Rules

Please make sure to comply with platform agreements such as the user agreement and privacy policy, as well as the user code of conduct. If your breach results in your services being restricted or suspended, the corresponding liability shall be borne by you.

5.2 Rational Consumption

We advocate consumption according to need and rational consumption. Please make sure to purchase the corresponding Paid Services based on your actual needs.

5.3 Risk Notice and Limitation of Liability

Although the Services are Paid Services, due to the inherent technical limitations of artificial intelligence, the technical limitations and risks are consistent with those of the basic services. Before paying, please make sure to fully read the service descriptions, risk notices, and limitation of liability provisions in the Kimi User Service Agreement. In addition, any losses or liabilities arising from our inability to provide the Paid Services, or from any errors occurring in the provision of the Paid Services, due to reasons attributable to you or a third party, shall be borne by you, and we shall not bear any liability, including but not limited to: (1) your account becoming invalid, being lost, or being banned; (2) losses or liabilities caused by reasons relating to the third-party payment institution, bank, or other account you have bound, including your use of an unverified account or an account not belonging to you, your Payment Account being frozen or sealed, or the status of your Payment Account and the deductible amount, resulting in unsuccessful deduction or renewal failure; (3) property loss caused by your disclosure of your password to others; (4) property loss caused by your own fault.

5.4 Reminder Regarding Minors' Consumption

If you have any questions regarding paid-exclusive matters such as [membership benefits or deductions], you may contact us through the dedicated email [[email protected]]. Please note that this contact method only receives and responds to information on the above matters; for other matters, you may contact us through the contact methods provided in the Kimi User Service Agreement.

7.1 The formation, effectiveness, performance, and interpretation of this Agreement, and the resolution of disputes, shall be governed by the laws of the People's Republic of China.

7.2 The place of execution of this Agreement shall be Haidian District, Beijing. If any dispute arises between you and us in connection with this Agreement, the parties shall try their best to resolve it through friendly negotiation; if negotiation fails, you agree that the dispute shall be submitted to the competent People's Court in Haidian District, Beijing, for litigation.

7.3 Regardless of the reason for which any provision of this Agreement is partially invalid or unenforceable, the remaining provisions shall remain valid and binding on both parties.

7.4 This Agreement is executed in both Chinese and English. Both language versions shall have equal legal effect. In case of any discrepancy, ambiguity or conflict between the two language versions, the Chinese version shall prevail.