Account Suspension and Appeals

Why was my account suspended?

If you violate laws or regulations, the user agreement, or platform rules, the platform may take the following actions:

  • Block the relevant content
  • Freeze, close, or transfer the account
  • Suspend or revoke some or all entitlements, including paid entitlements
  • Refuse, suspend, or stop providing services

If you disagree with the decision, please email [email protected] to submit an appeal. We will review it and reply as soon as possible.