Account & Authentication
Below are common questions about Kimi API developer accounts and authentication.
Can an individually verified account issue a company invoice?
No. An individually verified account cannot directly issue a company invoice. If you need a company invoice, please upgrade your account to enterprise verification first. Once approved, you can issue invoices with a company title.
How do I convert an individual account to an enterprise account?
- Log in to the platform.kimi.com console.
- Go to “Account Settings → Verification Information”.
- Select “Enterprise Verification”, then fill in the company information and upload the required qualification documents.
- Submit the application and wait for review. After approval, your account will automatically switch to an enterprise account.
Note: After upgrading from an individual account to an enterprise account, your existing balance and usage data will be retained.
What is the difference between individual verification and enterprise verification?
| Item | Individual verification | Enterprise verification |
|---|---|---|
| Invoice type | Individual general invoice | Company general/special VAT invoice |
| rate limit | Standard | Higher quota available on request |
| Business cooperation | — | Contract signing supported |
| Enterprise discounts | — | Available on request |
| Technical support | Standard | Priority support |
How do I appeal if my account is banned?
If your API account has been banned for a violation:
- Send an email to [email protected] with the subject “API Account Appeal”.
- Include your account information (registered mobile number/email) and your appeal statement in the email.
- The platform will review your appeal and reply within 1–3 business days.
How do I change the mobile number bound to my account?
Changing the bound mobile number currently requires assistance from customer support:
- Send an email to [email protected] with the subject “Change Bound Mobile Number”.
- Provide both the original mobile number and the new mobile number.
- Identity verification may be required to ensure account security.
What are the benefits of completing verification?
- Higher rate limit: Verified users can get a higher API call rate.
- Full feature access: Some advanced features may be available only to verified users.
- Invoice support: After verification, you can issue invoices normally.
- Technical support: Verified users receive higher-priority technical support.