FAQ

Installation and Authentication

Empty model list during /login

If you see the error "No models available for the selected platform" when running the /login command, it may be due to:

• Invalid or expired API key: Check whether the API key you entered is correct and still valid.
• Network connection issues: Confirm you can access the API service addresses (such as api.kimi.ai or api.moonshot.ai).

Note: Distinguish Platforms

Kimi Code membership benefits and the Kimi Platform have different Base URLs. Please ensure your Base URL and API Key are matched correctly.

Platform	Base URL	Billing	Key Source
Kimi Code	Anthropic-compatible: China https://api.kimi.com/coding/ Overseas https://api.kimi.ai/coding/	Membership subscription (quota included)	Kimi Code Console
Kimi Open Platform	China https://api.moonshot.cn/v1 Overseas https://api.moonshot.ai/v1	Pay-as-you-go	Kimi Open Platform

Invalid API key

Possible reasons:

• Typo: Check for extra spaces or missing characters.
• Expired or revoked: Verify the key status in the console.

Membership expired or quota exhausted

Use the /usage command to check your current quota and membership status. If your quota is exhausted or membership has expired, renew or upgrade at Kimi Code.

Subscription

How do I request an invoice or upgrade my membership?

Visit the Kimi Membership page and follow the instructions to submit an invoice request or upgrade your plan.

Interaction Issues

Image paste fails

If you see "Current model does not support image input" when pasting with Ctrl-V, the current model does not support image input.

Solutions:

• Switch to a vision-capable model: Use a model with image_in capability.
• Check clipboard content: Make sure the clipboard contains actual image data, not just a file path.

Updates and Upgrades

Slow first launch on macOS

macOS Gatekeeper performs a security check on new programs the first time they run, causing a slow startup. Solutions:

• Wait for the check to complete: Be patient on first launch; subsequent startups will be normal.
• Add to Developer Tools: Go to System Settings → Privacy & Security → Developer Tools and add your terminal app.

How to upgrade Kimi Code CLI

Run kimi upgrade inside the CLI to automatically check for the latest version and be guided through the upgrade. You can also use the package manager directly:

npm install -g @moonshot-ai/kimi-code@latest

VS Code Extension FAQ

The following are common questions about the Kimi Code VS Code extension.

VS Code says no workspace is open

Open a folder in VS Code — the Kimi Code VS Code extension requires a workspace to function properly.

VS Code says CLI not found

Manually install Kimi Code CLI and configure kimi.executablePath in VS Code settings, or ensure the built-in CLI exists.

VS Code login fails

Try skipping login and using API key mode instead, check your network connection, or retry later via the extension's action menu.

VS Code shows no response after sending a message

Confirm that Kimi Code CLI is available, a model is configured, and a workspace folder is open in VS Code. Check error logs via "Kimi Code: Show Logs".

VS Code connection timeout

Requests time out after 30 seconds with no response. Check your network and retry.

VS Code shows an error before sending a message

Certain errors prevent sending messages in VS Code, such as CLI not found, version too low, not logged in, or session busy. Errors appear as toast notifications; your input is preserved for retry.

Feedback and Contact

Problem not resolved by this page

If the above content hasn't resolved your issue, please go to Kimi.ai on the web, click your profile picture in the bottom-left corner, then select Get Help → User Feedback to consult our support team. Please describe the problem, steps taken, and any relevant logs — we'll get back to you as soon as possible.