Credits deduction rules

Deep Research distinguishes between "standard conversations" and "task execution." Once you select a Deep Research task, billing is applied based on the task type.

Billing rules

• Billing method: After selecting a Deep Research task, credits are deducted based on actual token consumption.
• Refund on failure: If a task fails (no valid results returned), click the "👎" feedback button. Our team will verify the issue and refund the corresponding credits.

How to check remaining credits？

Hover over the Deep Research mode button to view your current free and paid remaining credits.

For further assistance, use the in-product "👎" feedback button to contact our team, or email [email protected].

I stopped the task myself — why were credits still deducted?

Once Deep Research begins, the system immediately allocates compute resources for retrieval, verification, and reasoning. Since resources are already reserved, manually clicking "Stop" or closing the page is treated as consumed credits.

Recommendation

If the page hasn't updated for an extended period, try refreshing the browser or checking back later — avoid terminating the task based on a false assumption that it's stuck.

Deep Research typically takes 10–25 minutes. You can leave the page during execution — the task runs asynchronously in the background and you'll be notified upon completion.

Handle system errors

If you confirm the issue was a system error (not a manual stop), submit feedback via the "👎" button. Credits will be refunded after manual review.