Contact&feedback

Q: Where can I submit feedback?

Choose the appropriate channel based on your feedback type:

Feedback TypeChannel
Product issuesOn the web: click your avatar (bottom-left) → User Feedback → Help & Feedback. In the app: Profile → Settings → Feedback
Chat quality feedbackAfter a conversation, click the 👎 button and describe the issue type and specific deviation
Account appeals / reports[email protected]
Media inquiries[email protected]
Kimi API supportLog in to the Kimi Open Platform for customer service contacts and developer community
Contact \u0026 feedback - Kimi Help Center