Contact&feedback
Q: Where can I submit feedback?
Choose the appropriate channel based on your feedback type:
| Feedback Type | Channel |
|---|---|
| Product issues | On the web: click your avatar (bottom-left) → User Feedback → Help & Feedback. In the app: Profile → Settings → Feedback |
| Chat quality feedback | After a conversation, click the 👎 button and describe the issue type and specific deviation |
| Account appeals / reports | [email protected] |
| Media inquiries | [email protected] |
| Kimi API support | Log in to the Kimi Open Platform for customer service contacts and developer community |