Kimi Business FAQ

What types of teams is Kimi Business suitable for?

Kimi Business is suitable for small and medium-sized businesses with team collaboration needs, particularly those requiring shared AI workspace capabilities and data security protection.

Can a user join multiple enterprises?

Yes. Each user can join up to 10 enterprise organizations, independently occupying seats in different organizations.

How soon can members use benefits after joining?

Benefits activate immediately upon accepting the invitation, with quota prorated based on remaining days in the current month.

Can seats be added during the subscription period?

Yes. Administrators can add seats at any time during the subscription period, with pricing prorated based on remaining days. Added seats share the same expiration date as the original subscription.

Can the administrator role be transferred?

The current version does not support self-service administrator transfer. Please contact customer service if you need to change the administrator.

Customer Service Email: [email protected]

Why does Kimi Business show as not a member in the App or desktop client?

Currently, the Kimi App and desktop client do not support Kimi Business enterprise features — they only support personal memberships. To access enterprise benefits, please visit kimi.com in a desktop browser, log in, and switch to the enterprise workspace via the avatar / workspace switcher.

The personal and enterprise versions are completely independent. If you have already subscribed to a personal membership, you can continue to use personal membership benefits in the App and desktop client as usual.