Try Kimi

FAQ

8 articles

How do I contact Kimi Support?
Human support (WeCom)Email supportIn-product feedbackResponse quality feedback
What can Kimi do?
Can Kimi search the internet and browse webpages?Can Kimi operate my computer desktop?Can Kimi generate images, videos, and voice?Can Kimi write code, build websites, and create PPTs and spreadsheets?What files can Kimi process?Does Kimi have memory?Does Kimi support multiple languages?How much content can Kimi process at once?
What’s the difference between Kimi, Kimi Work, Kimi Code, and Kimi Claw? Which one should I use?
At a glanceWhich one should I use?Which membership should I choose?
How to choose: K2.6 / K3 / K3 Cluster, thinking intensity, and Agent
Three model optionsThinking intensity: Standard / Advanced / ExtremeAgent and Agent ClusterWhat to choose by scenarioFAQ
Kimi chat common issues
Can't send messages / red circle appears?Conversation exceeds 200,000 words?Seeing "let's talk about something else" ?Seeing "Kimi is a bit tired"?Can't download PPT/Word/Excel?
Account & profile settings
Can I change my linked email or sign-in method?Lost access to your original sign-in method?Not receiving a verification code?How do I edit my profile and avatar?
Account suspension & appeals
Why was my account suspended?How to appeal?
Account deletion & data removal
FAQ