Account suspension & appeals

If you violate applicable laws, the user agreement, or platform policies, the platform may take actions including blocking content, freezing/transferring accounts, suspending benefits, or terminating service.

Why was my account suspended?

Possible actions include:

ActionDescription
ContentBlock related content
AccountFreeze, close, or transfer the account
BenefitsSuspend or revoke some or all benefits (including paid benefits)
ServiceRefuse, suspend, or terminate service

How to appeal?

If you disagree with the outcome:

Email [email protected] to submit an appeal. We will investigate and respond as soon as possible.

Account suspension \u0026 appeals - Kimi Help Center