You can adjust your Kimi membership at any time. Here's how upgrades and downgrades work.

How to calculate upgrade price?

Upgrades will be prorated and any unused portion of your current plan will be refunded.

ItemDescription
EffectiveUpgrade takes effect immediately, new credit allotment available right away
CreditsCredits already used under the old plan don't affect the new plan's balance — you receive a fresh allocation

Want to upgrade/downgrade?

Upgrading

  1. Visit Kimi.com and click your avatar (bottom left)
  2. Choose your preferred plan and complete the payment
  3. The system calculates the prorated difference, processes payment, and activates the new plan instantly

Downgrading

Downgrades can't be applied mid-cycle.

  1. Cancel your current subscription (see Cancel Subscription)
  2. Continue using your current plan until it expires
  3. Once expired, subscribe to the lower-tier plan of your choice

Can't upgrade?

If the upgrade option isn't available or the process fails:

IssueSolution
Subscribed via Apple App Store or Google PlayManage your subscription through that platform's settings
Payment method issueVerify your saved payment method is valid and has sufficient funds
System errorTry signing out and back in

If the problem persists, contact [email protected] for assistance.